Point Engine

The core of the MelodyArc Platform is the Point Engine. The engine orchestrates the servicing of tasks by activating points and engaging support from AI or human agents.

How it Works

  1. The MelodyArc Platform receives a task through an Ingress webhook.
  2. The Point Engine creates a Token for the task. The token tracks the state of the task as it is serviced.
  3. The engine checks for a valid Configuration. These define top-level service parameters.
  4. Undirected fill will activate points, containers of logic, as their inputs are met. Activated points may produce outputs to the token, which may generate valid inputs for additional points.
  5. Points may require understanding or interaction when activated. AI agents are engaged via the LLM service to perform these actions.
  6. If human agent support is needed, points will generate UX components for the Portal.
  7. When all possible points have been activated, the engine will resolve the task.
Illustrative depiction of Point Engine flow

Illustrative depiction of Point Engine flow


What’s Next